{"id":2158,"date":"2024-05-03T17:16:06","date_gmt":"2024-05-03T15:16:06","guid":{"rendered":"https:\/\/mamieandcohairsecrets.com\/?page_id=2158"},"modified":"2025-06-29T14:22:25","modified_gmt":"2025-06-29T12:22:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/mamieandcohairsecrets.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\tHome \/ FAQ Page\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tu as des questions ou besoin de conseils ? On est l\u00e0 pour t’aider ! \u00c9cris-nous, et notre \u00e9quipe se fera un plaisir de te r\u00e9pondre rapidement avec toute l’attention que tu m\u00e9rites. On a h\u00e2te de t\u2019aider !\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tcontact@mamieandcohairsecrets.com<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Questions fr\u00e9quemment pos\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/span><\/path><\/svg><\/span>\u00c0 qui s'adressent nos produits ?<\/span><\/path><\/svg><\/div>

Nos produits sont con\u00e7us pour les cheveux cr\u00e9pus, fris\u00e9s et textur\u00e9s, naturels ou trait\u00e9s. La plupart de nos produits conviennent aussi bien aux enfants qu\u2019aux adultes.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/span><\/path><\/svg><\/span>Vos produits sont-ils naturels ?<\/span><\/path><\/svg><\/div>

Nos formules sont faites d’ingr\u00e9dients naturels de qualit\u00e9, avec des mati\u00e8res v\u00e9g\u00e9tales, sans sulfates, silicones ni parab\u00e8nes, pour des soins doux et efficaces.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/span><\/path><\/svg><\/span>Vos produits conviennent-ils aux enfants ?<\/span><\/path><\/svg><\/div>

La plupart de nos soins sont doux et adapt\u00e9s d\u00e8s 3 ans. Nous avons aussi une gamme sans allerg\u00e8nes ni parfum, sp\u00e9cialement con\u00e7ue pour les tout-petits.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/span><\/path><\/svg><\/span>Proposez-vous des conseils d'utilisation ?<\/span><\/path><\/svg><\/div>

Chaque produit est livr\u00e9 avec un mode d’emploi d\u00e9taill\u00e9. Vous trouverez \u00e9galement des tutoriels et des astuces d’entretien sur nos diff\u00e9rents r\u00e9seaux sociaux.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/span><\/path><\/svg><\/span>Conviennent-ils aux cheveux trait\u00e9s ?<\/span><\/path><\/svg><\/div>

Nos soins nourrissants et r\u00e9parateurs conviennent aux cheveux naturels, d\u00e9fris\u00e9s ou color\u00e9s, en renfor\u00e7ant leur fibre capillaire.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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<\/span><\/path><\/svg><\/span>O\u00f9 livrez-vous vos produits ?<\/span><\/path><\/svg><\/div>

Nous livrons en France m\u00e9tropolitaine, dans les DOM-TOM, et en Europe. Pour toute demande sp\u00e9ciale (autre destination), contactez-nous.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/span><\/path><\/svg><\/span>Quels sont vos d\u00e9lais de livraison ?<\/span><\/path><\/svg><\/div>

Les commandes sont pr\u00e9par\u00e9es sous 48h. La livraison prend g\u00e9n\u00e9ralement entre 2 et 5 jours ouvr\u00e9s selon votre lieu de r\u00e9sidence.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/span><\/path><\/svg><\/span>Est-il possible de retourner un produit ?<\/span><\/path><\/svg><\/div>

Oui, vous disposez d’un d\u00e9lai de 14 jours apr\u00e8s r\u00e9ception pour nous retourner un produit non ouvert et non utilis\u00e9. Consultez notre politique de retour pour plus de d\u00e9tails.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/span><\/path><\/svg><\/span>Comment demander un remboursement ?<\/span><\/path><\/svg><\/div>

Pour un remboursement, contactez-nous par email \u00e0 [contact@mamieandcohaisecrets.com] avec votre num\u00e9ro de commande et le produit concern\u00e9. Nous vous guiderons sur la proc\u00e9dure de retour et traiterons votre demande rapidement.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/span><\/path><\/svg><\/span>Comment vous contacter ?<\/span><\/path><\/svg><\/div>

Pour toute demande, notre service client est disponible par email \u00e0 [contact@mamieandcohairsecrets.com] ou via notre formulaire de contact.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Home \/ FAQ Page Contact Tu as des questions ou besoin de conseils ? On est l\u00e0 pour t’aider ! \u00c9cris-nous, et notre \u00e9quipe se fera un plaisir de te r\u00e9pondre rapidement avec toute l’attention que tu m\u00e9rites. On a h\u00e2te de t\u2019aider !\u00a0 contact@mamieandcohairsecrets.com Questions fr\u00e9quemment pos\u00e9es \u00c0 qui s’adressent nos produits ? Nos […]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","content-type":"","footnotes":""},"folder":[],"class_list":["post-2158","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Mamie&Co Hair Secrets<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mamieandcohairsecrets.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Home \/ FAQ Page Contact Tu as des questions ou besoin de conseils ? On est l\u00e0 pour t’aider ! \u00c9cris-nous, et notre \u00e9quipe se fera un plaisir de te r\u00e9pondre rapidement avec toute l’attention que tu m\u00e9rites. 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