{"id":16839,"date":"2025-05-09T10:47:11","date_gmt":"2025-05-09T08:47:11","guid":{"rendered":"https:\/\/mamieandcohairsecrets.com\/?page_id=16839"},"modified":"2025-06-29T16:08:00","modified_gmt":"2025-06-29T14:08:00","slug":"conditions-generales-de-vente-cgv","status":"publish","type":"page","link":"https:\/\/mamieandcohairsecrets.com\/en\/conditions-generales-de-vente-cgv\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente (CGV)"},"content":{"rendered":"
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Conditions G\u00e9n\u00e9rales de Vente (CGV)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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CGV<\/strong><\/h3>

Mamie&Co Hairsecrets<\/strong>
Derni\u00e8re mise \u00e0 jour : 29 juin 2025<\/p>

1. Informations l\u00e9gales<\/strong><\/h4>

Le site Mamie&Co Hairsecrets<\/strong> (ci-apr\u00e8s \u00ab le Site \u00bb) est \u00e9dit\u00e9 par [raison sociale compl\u00e8te de l\u2019entreprise<\/strong>], soci\u00e9t\u00e9 immatricul\u00e9e au [registre du commerce], sous le num\u00e9ro [SIREN\/SIRET], dont le si\u00e8ge social est situ\u00e9 \u00e0 [adresse], repr\u00e9sent\u00e9e par [Nom, qualit\u00e9].<\/p>

  • Adresse e-mail : contact@mamieandcohairsecrets.com<\/p><\/li>

  • T\u00e9l\u00e9phone : [num\u00e9ro]<\/p><\/li>

  • Site : www.mamieandcohairsecrets.com<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    CGV<\/strong><\/h3>

    Mamie&Co Hairsecrets<\/strong>
    Derni\u00e8re mise \u00e0 jour : 29 juin 2025<\/p>

    1. Informations l\u00e9gales<\/strong><\/h4>

    Mamie&Co Hairsecrets<\/strong>\u00a0<\/p>

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    \u00a0<\/p>

    • Adresse e-mail : contact@mamieandcohairsecrets.com<\/p><\/li>

    • Site : www.mamieandcohairsecrets.com<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t2. Objet<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les ventes de produits de soins capillaires naturels<\/strong> propos\u00e9s sur le site Mamie&Co Hairsecrets<\/strong>, \u00e0 destination de consommateurs particuliers ou professionnels<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t3. Produits<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Les produits propos\u00e9s sont d\u00e9crits et pr\u00e9sent\u00e9s avec la plus grande exactitude possible (photos, descriptions, ingr\u00e9dients, conseils d\u2019utilisation). Toutefois, des variations minimes peuvent appara\u00eetre sans engager la responsabilit\u00e9 de Mamie&Co Hairsecrets.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t4. Commande<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Toute commande pass\u00e9e sur le Site implique l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes CGV.<\/p>

      Le processus de commande<\/strong> inclut la validation du panier, le renseignement des coordonn\u00e9es, le choix du mode de livraison et le paiement.<\/p>

      La commande<\/strong> est r\u00e9put\u00e9e ferme et d\u00e9finitive apr\u00e8s confirmation par e-mail.<\/p>

      Mamie&Co Hairsecrets se r\u00e9serve le droit de refuser une commande pour motif l\u00e9gitime (suspicion de fraude, rupture de stock prolong\u00e9e, usage abusif, etc.).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      Les prix sont exprim\u00e9s en euros, TTC<\/strong>, hors frais de livraison.<\/p>

      Mamie&Co Hairsecrets se r\u00e9serve le droit de modifier ses prix \u00e0 tout moment, mais les produits seront factur\u00e9s sur la base des tarifs en vigueur au moment de la validation de la commande.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      Les paiements sont s\u00e9curis\u00e9s via les plateformes de paiement propos\u00e9es (CB, PayPal, etc.).<\/p>

      Le paiement complet est exigible \u00e0 la commande. Aucun produit ne sera exp\u00e9di\u00e9 sans r\u00e8glement int\u00e9gral pr\u00e9alable.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      Les produits<\/strong> sont livr\u00e9s \u00e0 l\u2019adresse indiqu\u00e9e par le client lors de la commande.<\/p>

      7.1 D\u00e9lais<\/strong><\/h5>

      France & DOM-TOM<\/strong> : livraison estim\u00e9e entre 2 et 7 jours ouvr\u00e9s<\/strong>, selon le mode choisi.<\/p>

      International<\/strong> : livraison estim\u00e9e entre 5 et 15 jours ouvr\u00e9s<\/strong>, selon la destination et les conditions douani\u00e8res locales.<\/p>

      Ces d\u00e9lais sont donn\u00e9s \u00e0 titre indicatif. En cas de retard, un e-mail d\u2019information sera adress\u00e9 au client.<\/p>

      7.2 Frais de livraison<\/strong><\/h5>

      Les frais de livraison sont calcul\u00e9s automatiquement \u00e0 l\u2019\u00e9tape de validation de la commande, en fonction du poids, du volume des produits et de la destination.<\/p>

      7.3 Livraison hors UE<\/strong><\/h5>

      Pour toute livraison en dehors de l\u2019Union Europ\u00e9enne, des droits de douane ou taxes locales peuvent s\u2019appliquer et seront \u00e0 la charge exclusive du client.
      Mamie&Co Hairsecrets ne peut \u00eatre tenue responsable des \u00e9ventuels surco\u00fbts li\u00e9s aux formalit\u00e9s ou \u00e0 un blocage en douane.<\/p>

      7.4 Retards et pertes<\/strong><\/h5>

      En cas de colis non re\u00e7u dans un d\u00e9lai raisonnable, le client est invit\u00e9 \u00e0 contacter le service client avec son num\u00e9ro de commande. Une enqu\u00eate sera ouverte aupr\u00e8s du transporteur. Aucune r\u00e9clamation ne sera accept\u00e9e au-del\u00e0 de 30 jours<\/strong> apr\u00e8s exp\u00e9dition.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t8. R\u00e9tractation<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur, le client dispose d\u2019un d\u00e9lai de 14 jours<\/strong> pour exercer son droit de r\u00e9tractation \u00e0 compter de la r\u00e9ception des produits, sauf pour les produits ouverts ou utilis\u00e9s<\/strong>, pour des raisons d\u2019hygi\u00e8ne.<\/p>

      Les retours doivent \u00eatre pr\u00e9alablement signal\u00e9s par e-mail. Les produits doivent \u00eatre retourn\u00e9s neufs, non ouverts et dans leur emballage d\u2019origine<\/strong>.<\/p>

      Les frais de retour sont \u00e0 la charge du client, sauf erreur imputable \u00e0 Mamie&Co Hairsecrets.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t9. Responsabilit\u00e9<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Mamie&Co Hairsecrets<\/strong> ne saurait \u00eatre tenue pour responsable des dommages r\u00e9sultant d’une mauvaise utilisation du produit achet\u00e9.<\/p>

      La responsabilit\u00e9 de Mamie&Co Hairsecrets est limit\u00e9e au montant de la commande.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t10. Propri\u00e9t\u00e9 intellectuelle<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Tous les \u00e9l\u00e9ments du Site (textes, images, logos, charte graphique, fiches produits) sont prot\u00e9g\u00e9s par les droits de propri\u00e9t\u00e9 intellectuelle.
      Toute reproduction totale ou partielle sans autorisation \u00e9crite pr\u00e9alable est interdite.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t11. Donn\u00e9es personnelles<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Les informations collect\u00e9es sont utilis\u00e9es uniquement pour le traitement des commandes et la relation client.
      Mamie&Co Hairsecrets s\u2019engage \u00e0 respecter la l\u00e9gislation applicable en mati\u00e8re de protection des donn\u00e9es personnelles.<\/p>

      Le client dispose d\u2019un droit d\u2019acc\u00e8s, de rectification et de suppression de ses donn\u00e9es, qu\u2019il peut exercer en nous contactant via notre formulaire de contact.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t12. Loi applicable \u2013 Litiges<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Les pr\u00e9sentes CGV sont soumises au droit fran\u00e7ais<\/strong>.<\/p>

      En cas de litige, une tentative de r\u00e9solution amiable sera privil\u00e9gi\u00e9e. \u00c0 d\u00e9faut, le litige sera port\u00e9 devant les tribunaux comp\u00e9tents.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Conditions G\u00e9n\u00e9rales de Vente (CGV) CGV Mamie&Co HairsecretsDerni\u00e8re mise \u00e0 jour : 29 juin 2025 1. Informations l\u00e9gales Le site Mamie&Co Hairsecrets (ci-apr\u00e8s \u00ab le Site \u00bb) est \u00e9dit\u00e9 par [raison sociale compl\u00e8te de l\u2019entreprise], soci\u00e9t\u00e9 immatricul\u00e9e au [registre du commerce], sous le num\u00e9ro [SIREN\/SIRET], dont le si\u00e8ge social est situ\u00e9 \u00e0 [adresse], repr\u00e9sent\u00e9e par […]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","content-type":"","footnotes":""},"folder":[],"class_list":["post-16839","page","type-page","status-publish","hentry"],"yoast_head":"\nConditions G\u00e9n\u00e9rales de Vente (CGV) - Mamie&Co Hair Secrets<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mamieandcohairsecrets.com\/en\/conditions-generales-de-vente-cgv\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de Vente (CGV)\" \/>\n<meta property=\"og:description\" content=\"Conditions G\u00e9n\u00e9rales de Vente (CGV) CGV Mamie&Co HairsecretsDerni\u00e8re mise \u00e0 jour : 29 juin 2025 1. 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